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Come and visit us at the ISPA Conference November 12-15, 2007, at the Gaylord Palms Resort in Orlando, FL, Booth 44.

Don't miss the release of the internet based Risk Management education program specifically designed for the spa industry at the ISPA conference.

Spa Guardian is your one-stop shop for spa success. A premiere, full-service consulting company dedicated to the specific needs of spas and resorts, we offer services designed to enhance every aspect of the spa business. Most importantly, we tailor our services to meet your specific needs by getting to know you and working side-by-side with you to identify both short and long-term goals and develop an effective business plan. Through our in-depth analysis of your business and the implementation of productive systems, specifically designed for you, we can help you achieve peace of mind and future growth. Services
Risk Management
 

Spa professionals believe the power of touch is also the power to heal. Unfortunately, the “touch” may also bring about undesirable consequences for the spa owner and staff. As the spa industry has exploded in growth both in numbers of spas and amount of revenue, plaintiff’s attorneys as well as spa guests have discovered the fertile opportunity for litigation. Spa Guardian will develop a risk management program specific to your spa, the services provided, the spa personnel, and the guests your spa serves. Avoid the mistakes that can put your spa out of business.

The tremendous growth in the numbers of spas in the last ten years has created an extremely competitive business and financial environment. As a result, many spa owners are not realizing an adequate return on their investment; or in many situations, their spa is in serious financial trouble. Spa Guardian has developed a comprehensive Enterprise Risk Management program to assist the owner in maximizing profitability and eliminating uncertainty. Inevitably, a financial loss will threaten your spa; Enterprise Risk Management helps your spa survive.

Operations
  The day-to-day activities of your business speak volumes to your productivity, longevity and vision. How is your business run on a daily basis? What are your hours, your employee expectations, your weekly sales goals, your client-service standards? How do you schedule your clients and maintain your facility? The answers to these questions can make or break your business. We will work with you to assess your service goals and implement operational systems and standards, which will help you achieve these goals. Exceptional business performance does not have to mean long hours and financial strain. Spa Guardian understands that success is based on proper use of proven operational methods that help spa owners, like you, manage your facility, your staff and your time.
Management
  A vital role in any spa setting, management education is our specialty. Learn proven ways to manage your staff, operations and finances in order to achieve peace of mind, financial growth, employee satisfaction and the ultimate in client care. We teach employers like you how to make successful employment decisions, supervise and train staff and work with employees to maintain the spa’s image and customer-service standards.
Finance
  Money is often the most sensitive topic of discussion among spa owners, staff and clients. But it is also the key to your ultimate success. You want to be financially productive and highly profitable. We’ll not only analyze your current accounting and financial systems to ensure you are meeting monetary goals, we will educate you regarding the Uniform System of Financial Reporting for Spas and will ensure that all necessary guidelines are being followed in your daily financial operations. In addition, we will offer suggestions to increase profits and help you achieve your desired financial success.
Marketing
  Marketing is the most effective way to promote your brand image to your clients, your competition and your community. Marketing ranges from simple word-of-mouth referrals by spa clients to full-scale campaigns comprised of print, radio and television advertising. We’ll begin by analyzing your current marketing plan and goals, and if necessary, help you solidify your brand image and marketing vision. We’ll then identify target markets, assess your budget and create a plan for your spa that will offer you the greatest consumer awareness in the shortest amount of time and within your budgetary limitations. You’ll soon be the talk of the town!
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